Service Policy

I. Return and exchange regulations

Remarks:

(1) Performance Failure: Repair of the product's safety performance failure and the use of performance failure, excluding the repair of other quality problems or door-to-door.

(2) Product returns, such as the conditions for charging depreciation, depreciation charges for charging the cost of calculating the formula: depreciation = (time of purchase - time to be repaired) × daily depreciation rate × purchase price. (The daily depreciation rate for water purifiers is 0.05 per cent according to the depreciation charge stipulated in the national three packages, and the rest of the products are referred to).

Due to the different commodities, other service policies are slightly different, in the implementation of the rules, such as warranty operations, after-sales service, technical support and other aspects of the service provided to you may be different; all warranty provisions are based on the national "three packages of regulations" as a guideline, such as this description and the "three packages of provisions of the conflict of the provisions of the three packages of regulations, to the "three packages of regulations" shall prevail.

II. The following conditions are not covered by the warranty

Notes:

(1) For commercial, company collective use and other non-family use, the whole machine and main parts are guaranteed for three months.

(2) If the warranty period needs to be extended, our service policy shall prevail.